Terms & Conditions
All prices, materials, design, color, contents included with a product, and product specifications are subject to change without notice. Some product images may be shown with optional items that are sold separately. Depending on the product(s) ordered and the destination of the order, certain shipping services may not be available.
All Credit Card Orders can only be shipped to a verified Billing Address. Credit Card and Paypal orders will not be shipped until all information are verified.
All engine modification components, except those that are exempt, have been designed and are intended for off-highway application. These components are legal in California for racing vehicles only, which may never be used on public roads and highways. Federal and many state laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of this part may void the vehicle's manufacturer warranty coverage, if any, on your vehicle. Vehicles modified by the use of performance parts may no longer be lawfully used on public highways. Further, all engine parts, headlight units, light bulbs and electrical components are sold AS IS without any warranty and may not be returned. User assumes all cost and risks associated with these and other import items.
Back Order Policy If an item is not in stock, we will hold a Back Order for you and ship the item as soon as it becomes available. We will advise you by phone or e-mail if we experience a long delay from the manufacturer. Euromotiv will not be held responsible for long delays beyond our control.
Cancellation of Back Orders To avoid any freight charges and restocking fees, please contact our sales representatives via email to cancel any back orders. It is recommended to cancel the order with the same sales representative who originally took your order.
Special Orders All special orders and specially priced merchandise must be paid for in full at the time of order. These items cannot be cancelled once order has been placed. Parts that we normally don't stock, parts that need to be built to order, or parts that need to be imported by us or manufacturer/importer will be a special order. Please check with our wholesale representatives before placing order.
Return Policy Return for exchange or refund will be allowed only within 14 calendar days from the date of receipt of merchandise with no exception. All authorized return merchandise must be unused and in its original saleable packaging. No return or exchange on merchandise that shows signs of having been installed, mounted, modified, scratched or defaced will be allowed. RETURN AUTHORIZATION NUMBER must be obtained before any returns can be made. We will not accept any returns without this number. Please write the R.A. Number clearly on the outside of the returning package and tag the item(s) inside with your name and the R.A Number. All returns must be received by Euromotiv within 10 calendar days after the R.A. Number has been issued. The Return Authorization number does not imply a replacement or refund, but only that we will inspect the merchandise based on your claim. Returns must be sent freight prepaid and insured by you. Original shipping and handling charges are not refundable. A photo copy of your invoice showing the invoice number must accompany your return along with a written explanation and a contact phone number where we may be able to reach you. It is the responsibility of the customer/installer to verify the correct size and application of the parts before installation. A 20% restocking fee will be assessed on all authorized returns. No cancellations, refunds, or exchanges on special order items or custom order items will be allowed. It is also the customer's responsibility to repack the item(s) that are being returned and make sure that it is properly and securely packed with sufficient packaging material to prevent the item from being damaged in transit. We cannot give credit or refund on a returned package that got damaged due to insufficient packing. All hardware & accessories included in the original package needs to be returned or the customer will be charged. All returned items needs to be insured (in case of lost or damaged) and we recommend the customer to get a tracking number to track the shipment.
Refused Shipments Any refused shipments sent back to Euromotiv do not constitute the right to a refund or credit. It is the customer's responsibility to make all arrangements with Options Auto Salon for the refused shipment. Customers will be charged freight expenses associated with the refused shipment as well as a 20% restocking fee on all shipped products.
Shipping Errors If you receive an incorrect item(s) due to our error, we will issue a Call Tag to pick up the incorrect item(s) and ship the correct item(s) at no additional charge upon receipt of the incorrect part(s). All shipping errors must be reported to Euromotiv within 48 hours after receipt of the order.
Shortage/Damaged Shipment All merchandises are packed carefully and correctly utilizing a triple check method before it leaves our facility. Damaged shipments should be checked in the presence of the carrier. Please keep all shipping cartons and packing material for carrier inspection. Claims for shortage or damage of items must be made within 48 hours after receipt of merchandise.
Warranties No warranty whatsoever will be given if the defect was caused by customers' abuse, negligence, and/or mishandling. All merchandises sold by Euromotiv are subject to manufacturer's warranty. Warranty items are subject to submission to the manufacturer for approval for repair or replacement of merchandise. Credit will be issued or replacement will be sent to customer after inspection and approval from the manufacturer. Customer, however, will be responsible for shipping and handling fees. No labor or inconvenience may be included in any claims. There is no warranty on lights, light bulbs, electrical parts, and internal engine or turbo parts.
Prices Prices of all merchandise do not include shipping or handling charges. All prices are subject to change without notice. Sales tax will be charged to all California customers in accordance with their state, city, and county sales tax rate.
Product Specifications Prices, materials, design, specifications, and recommendations are subject to change without prior notice. All merchandise information presented in this web site is true and correct at the time of publication.
Legality of Products Euromotiv offers a wide variety of merchandise designed to improve the appearance and performance of your vehicle. The rules and regulations regarding the use of some or all of these items may vary from state to state and/or city to city. We highly recommend that you check with your local law enforcement agency. Violation of any laws may subject the owner and/or operator of the vehicle to a fine and/or penalty. Euromotiv will not guarantee the legality of use or installation of any given items in your particular area.
Installations of Products Euromotiv highly recommends the installation of mechanical or electrical parts be performed by qualified trained professionals. Improperly installed products may lead to unsafe and unreliable conditions. All products installed incorrectly will not be covered under any warranties and will not be accepted as a return.
Legal Venue In the event that legal proceedings are required to resolve disputes or indifferences, all claims and filing must be made with the Van Nuys Court located in Van Nuys, California.
By submitting the order, customers hereby acknowledge and agree to be abided the above "Terms and Conditions" of Euromotiv.
It is the customer's responsibility to retain all invoices for their record and warranty claims.